摘要
针对传统制造在价值链创造上的不足,构建了服务型制造企业内部价值链,提出了向顾客需求服务延伸、信息共享、资源整合和绿色价值创造等制造业参与服务型制造内部价值创造的四种途径,总结了服务型制造企业内部价值链优化的三步骤和服务型制造下的业务流程再造的新特征,并采用业务流程再造的思想对实证企业内部价值链进行优化,为制造企业在转型过程中如何提高价值创造能力引入了新的思路和观点,也从价值链角度进一步完善了服务型制造理论体系。
In view of the shortcomings of the traditional manufacturing on the value chain creation, the internal value chain of service-oriented manufacturing is constructed. Proposing four ways of participating in service-oriented manufacturing internal value creation ,which includes customer demand service extending, information sharing, resource integration and green value creation. Summarized service oriented manufacturing enterprises ＇ three steps of the internal value chain optimization and the new features of business process reengineering. And it optimized the internal value chain of the empirical enterprise by using the idea of business process reengineering. It introduces new ideas and opinions for manufacturing industry on how to improve the value-creating ability during the manufacturing transition process and also further improves the system of service-oriented manufacturing theory from the perspective of value chain.
出处
《现代制造工程》
CSCD
北大核心
2016年第9期151-156,共6页
Modern Manufacturing Engineering
基金
江苏省社会科学基金项目(13ZHD013)
江苏省教育厅高校哲学社会科学基金项目(2014SJD500)
关键词
服务型制造
内部价值链
顾客价值
业务流程再造
service-oriented manufacturing
internal value chain
customer value
business process reengineering
