摘要
目的减少患者就诊等候时间,改善服务环境,提高工作效率。方法开发设计分诊叫号系统。简要介绍医院分诊叫号系统的工作流程,分析系统的主要功能和实现方法,并阐述实施过程中的注意事项。结果优化服务流程和工作环境,提高了服务效率和质量,树立医院的良好形象。结论通过该系统有序地管理,使得医院的医疗秩序更加规范化。
Objective To reduce Patients waiting time for treatment, To improve the service environment, Improve work efficiency. Methods Designed and developed No. called triage system. Contents： Briefly introduce the triage system about No. called workflow in our hospital, Analysis System＇s main features and implementation methods, And described the attentions in implementation process. Results Optimize Services flow and working environment can improve the efficiency and quality of services, And can establish a good image of the hospital. Conclusion Through the system＇s orderly management, we will enable the hospital＇s medical order more standardized.
出处
《中外医疗》
2009年第23期96-97,共2页
China & Foreign Medical Treatment
关键词
分诊叫号系统
应用
流程
实施
No. called triage system
Utilize
Flow
Implementation
