摘要
目的:通过全自动发药机和合理用药决策系统构建医院的智慧药房,并分析和比较实施智慧药房前后药房的工作成效,为国内智慧药房的探索提供参考。方法:将Rowa Vmax 160型和Rowa Cmax型全自动发药机、美康合理用药决策系统和健康助手融入医院信息系统,构建医院的智慧药房,分析和比较实施智慧药房前后患者的取药等候时间和处方的调剂差错情况。结果:实施智慧药房后患者的平均取药等候时间由实施前的12 min降至5.6 min,患者对药学服务的满意度由87.80%升至94.40%;处方的调剂差错率由0.0355%降低至0.0058%。结论:智慧药房服务模式的应用,不仅提高了门诊药房的工作效率,缩短了患者的等候时间,还降低了调剂药师的调剂差错率,进而提升了药房的整体药学服务水平。
Objective:To construct a smart pharmacy in the hospital through a fully automatic dispensing machine and a decision-making system foRrational drug use,compare and analyze the effectiveness of the pharmacy before and afteRthe implementation of the smart pharmacy,so as to provide reference foRthe exploration of domestic smart pharmacies.Methods:The Rowa Vmax 160 and Rowa Cmax fully automatic dispensing machines,MCDEX rational drug use decision-making system and Health Assistant were integrated into the hospital information system to construct the hospital's smart pharmacy,and waiting time of patients to take medicines and the prescription dispensing erroRbefore and afteRthe implementation of the smart pharmacy were compared and analyzed.Results:AfteRthe implementation of the smart pharmacy,the average waiting time foRpatients to take medicines was shortened from 12 min to 5.6 min,and the patients'satisfaction foRpharmacy services increased from 87.80%to 94.40%;the prescription dispensing erroRrate was decreased from 0.0355%to 0.0058%.Conclusion:The application of smart pharmacy service mode not only improves the work efficiency of outpatient pharmacies,shortens the waiting time of patients,but also reduces the dispensing erroRrate of dispensing pharmacists,thereby improving the overall pharmaceutical service level of pharmacies.
作者
刘玲
陶松
罗新新
李海
徐娟
LIU Ling;TAO Song;LUO Xin-xin;LI Hai;XU Juan(Jiangxi Provincial People's Hospital(The First Affiliated Hospital of Nanchang Medical College),Nanchang 330006,China;The First Affiliated Hospital of Nanchang University,Nanchang 330006,China)
出处
《抗感染药学》
2023年第6期611-615,共5页
Anti-infection Pharmacy
基金
江西省卫生健康委科技计划项目(编号:202310472)。
关键词
门诊药房
智慧药房
成效
满意度
药学服务
outpatient pharmacy
smart pharmacy
effect
satisfaction
pharmacy service
