摘要
笔者依据项目管理指导原则,对2018年广州市范围内的政府招标采购的档案数字化外包项目的管理现状展开调研,发现当前我国档案数字化外包项目结项存在延时及成本超预算等问题;项目组长驱动的项目开展模式有损项目质量;项目组员业务技能偏弱、人员流动性大,数字化成果质量难以保障;委托方、项目组与监理方之间沟通不畅,数字化成果返工率偏高等问题。针对上述问题,本文提出了量化项目开展及评价指标,发挥委托方管理协同;建立及完善项目知识管理体系,提升项目管理效能及组员业务能力;加强数字化成果验收方与项目组沟通,降低数字化成果返工率;加强项目组员档案素养培训,稳定项目业务人才,保障项目进度和质量等绩效提升策略。
According to the guidance of project management, the authors make researches on the current management situation of the archives digitization outsourcing project (ADOP) purchased by government in Guangzhou in 2018.It reveals the following problems: overtime and over budget issues in ADOP;the work model driven by the team leader is detrimental to the quality of ADOP;the inadequate ability of the team members and the large mobility of personnel reduce the project quality;the poor communication among the client, the project team and the supervision institution pose high risk of rework.Accordingly, the authors propose performance improvement strategies such as quantifying project development and evaluation indicators;establishing and optimizing knowledge management systems in ADOP to improve project management effectiveness and team members’capabilities;strengthening the communication between the quality inspection department and the project team to reduce the rework rate and strengthening archives literacy training of team members to retain workers and to ensure process and quality of ADOP.
作者
李海涛
甄慧琳
LI Haitao;ZHEN Huilin(School of information management,Sun Yat-Sen University,Guangzhou 510006)
出处
《档案学研究》
CSSCI
北大核心
2019年第6期86-93,共8页
Archives Science Study
基金
国家社科基金一般项目“我国副省级市档案社会存管服务供给侧改革研究”（19BTQ100）
广东省档案局科研项目“广东省档案社会存管公共服务供给侧改革研究”（YDK-211-2018）
广东省高等教育教学研究和改革项目“基于创新能力培养的广东省档案学本科专业创新教学模式改革研究”成果之一
关键词
档案数字化
项目管理
绩效
archive digitization
project management
performance
