摘要
【目的】分析品管圈（QCC）活动对改善急诊科车祸外伤患者负性情绪及疼痛程度的效果。【方法】本院急诊科在2015年11月至2016年10月期间开展QCC活动，以活动前后共5492例车祸外伤患者为研究对象，比较QCC活动前后患者负性情绪、疼痛程度、无形成果等指标。【结果】品管圈活动后，患者焦虑（SAS）、抑郁（SDS）评分均明显低于活动前（P〈0．01），平均疼痛程度、最严重疼痛程度均显著低于活动前（P〈0．01）；护理人员团队凝聚力、责任心、解决问题能力、品管手法、和谐度评分明显高于活动前（P〈0．05）。【结论】QCC活动有利于缓解急诊科车祸外伤患者负性情绪及疼痛程度，增强团队凝聚力，提高护理质量。
[Objective]To analyze the effects of quality control circle activity on improving the negative emotion and pain degree of the patients with car accident trauma in the emergency department. [MethodslA total of 5492 cases of car accident trauma in the Department of Emergency in our hospital during November 2015-2016 October were collected as the research object. During this period, our hospital developed the quality control circle （QCC） activity. Comparison of negative emotion, degree of pain and intangible achievement index among car accident trauma patients before and after the QCC activity was analyzed. [Results] Patients anxiety （SAS） and depression （SDS） scores after QCC activity were signif- icantly lower than those before QCC activity （ P 〈0.01）. The average level of pain and the most severe degree of pain after QCC were significantly lower than before （ P 〈0.01）. After QCC activity, cohesion of the nursing staff team, sense of responsibility, problem-solving skills, quality management methods, harmonious degree score were significantly higher than before （ P 〈0.05）. [Conclusion]The quality control circle activity is helpful to alleviate the negative emotion and de- gree of pain of the patients with trauma in the emergency department, and to enhance team cohesion and improve the quality of nursing.
出处
《医学临床研究》
CAS
2017年第8期1539-1542,共4页
Journal of Clinical Research
关键词
急救医疗服务
创伤和损伤/护理
事故
交通
情绪
疼痛
Emergency Medical Services
Wounds and Injuries/NU
Accidents, Traffic
Emotions
Pain
