摘要
社会化问答社区用户信息行为是网络用户信息行为研究中的一个重要部分。当前的相关研究大多是分析用户的某一种信息行为,而缺乏研究用户不同类别信息行为之间的转化。本文将信息采纳行为和持续信息搜寻作为信息行为转化的研究对象,从行为科学的角度归纳和分析影响社会化问答社区用户从信息采纳转化到持续信息搜寻的影响因素,并构建从信息采纳行为到持续性信息搜寻行为的转化模型。通过对转化模型进行理论分析发现,社会化问答社区用户的信息采纳对持续信息搜寻是一种双路径的影响:信息采纳既可以直接影响用户的持续搜寻信息,也可以间接地通过满意度来影响持续信息搜寻。用户的批判性思维效能在信息采纳对持续信息搜寻的正向影响过程中起到了负向的调节作用。为帮助理解社会化问答社区用户从信息采纳行为到持续信息搜寻行为之间的转化过程,本文还对理论模型的启示作用进行了阐述。最后,本文还分析了该研究的不足之处,并对未来相关的实证研究提供了建议。
Users＇ information behavior in social Q＆A context is one of crucial parts of Internet users＇ information behavior research. The current related research pays much attention to some one specific mode of users＇ information behavior whereas it lacks of studies on behavioral transferring across different types of information behavior. This paper focuses on the behav- ioral transferring from information adoption to sustained information seeking. This paper tries to explore the influencing factors affecting behavioral transferring and the transit process, as well as to propose the transition model in order to understand the transferring mechanism. Through the conceptual analysis of the transition model, this paper argues that there exists dual-route effects of users＇ information adoption on sustainable information seeking in social Q ＆ A： information adoption not only affects sustainable information seeking directly, but also indirectly affects it through the role of satisfaction. In addition, critical think- ing self-efficacy can moderate negatively the positive influencing relationship between information adoption and sustainable in- formation seeking. To better understand the transition process from information adoption to sustained information seeking in social Q ＆ A, this paper analyzes the implications of the theoretical model as well. Finally, the research limitations as well asthe related empirical work in future are also discussed.
出处
《图书情报知识》
CSSCI
北大核心
2017年第4期80-88,共9页
Documentation,Information & Knowledge
基金
教育部人文社会科学重点研究基地重大项目"我国服务业信息化推进与保障机制研究"(15JJD870001)
"武汉大学351人才计划项目"的研究成果之一
关键词
社会化问答
用户信息行为
行为转化
信息采纳
持续性信息搜寻
理论分析
Social Q ＆ A
User information behavior
Behavioral transferring
Information adoption
Information seeking
Conceptual analysis
