摘要
政府监管在质量安全责任体系中发挥着重要的作用,在质量安全事件频发的当下,也是媒体和社会大众关注的焦点。武汉大学质量发展战略研究院《2012年中国质量发展观测报告》的调查数据显示,从中国消费者感知的角度来看,对于政府规制机构在质量安全体系中责任承担效果的评价并不高,甚至偏离了政府质量安全责任的科学定位。同时,Probit模型回归的结果表明,在全样本中,消费者的性别、受教育程度和支出水平会显著地提高消费者作出这一判断的概率,恶化对政府质量安全责任的负面评价。将消费者按照其内在属性特征进行分组,组内差异会对消费者对于政府质量安全责任的判断产生不同的影响。根据实证分析的结果,需要根据不同的消费者特征因素,采用对应的政策和手段,帮助消费者树立质量安全责任科学和理性的判断,尤其是需要在高等教育的本科阶段、女性消费者群体和在政府、事业单位中工作的消费者进行质量安全责任的宣传和教育,才更有助于扭转消费者对于政府质量安全责任的错误认知,构建良好的质量安全治理的社会环境。
Regulation bureau,firm,consumer and consumer organization are all the indispensable parts of a complete quality and safety responsibility system. However, the supervision responsibility of government gets more and more attention from mass media and the people. The data from the macro-quality observation of the IQDS reveals that Chinese consumers possess a negative attitude to the quality and safety responsibility of Chinese government, which deviated from the genuine source of product quality risk. Moreover, the within difference of consumer groups, factors like sexuality, education and family expenditure, will deteriorate their evaluation of government responsibility. In conclusion, targeted policy is needed to alter the erroneous judgments of those consumers, especially for female consumers, undergraduate students and consumers worked in government and public institutions.
出处
《宏观质量研究》
2013年第1期118-128,共11页
Journal of Macro-quality Research
基金
科技部公益性行业科研专项(201210117
201310202)
国家社科基金重大项目(11&ZD158)
"十二五"国家科技支撑计划项目(2011BAK06B06)
中央高校基本科研业务费专项资金(2012YB048)的资助
关键词
质量安全
政府责任
实证分析
Quality and Safety Responsibility
Government Regulation
Empirical Evaluation
Cross- Sectional Data
