摘要
目的建立创伤脊柱外科病种护理质量评价指标体系,为科学评价专科护理质量提供依据。方法采用理论研究、临床调研、专家会议和德尔菲法对创伤脊柱外科病种护理质量评价指标体系进行筛选和论证。结果确立创伤脊柱外科病种护理质量评价指标体系为3级,共设3项一级指标(要素质量、环节质量和终末质量)、13项2级指标和10项3级指标。结论该评价指标体系可为脊柱外科病种护理质量的评价提供科学依据。创伤脊柱外科病种护理质量控制在于科学评价专科服务效果,改进服务措施,规范服务行为,提升专科护理水平。
Objective To establish a system for evaluating nursing quality in traumatic spinal surgical department. Methods Literature review, clinical research, experts consultation and Delphi method were used to screen and validate important indications. Results The evaluating system was composed of 3 level 1 indicators （elements of quality, process quality and outcome quality）, 13 level 2 indicators and 10 level 3 indicators. Conclusion The evaluating system can provide scientific basis for measuring quality of nursing service in traumatic spinal surgical department, The aim of nursing quality control in traumatic spinal surgical department is to evaluate nursing quality scientifically, and to improve the quality of nursing services.
关键词
创伤脊柱外科
护理质量评价
指标体系
traumatic spinal surgical department
evaluation of nursing quality
indicator system
